As Head of Account Management for EMEA, you will lead GC’s strategic partnerships across the region, ensuring our digital gaming solutions deliver maximum value to operators and players. This is a pivotal leadership role, combining commercial acumen with people development, where you’ll shape account strategies, strengthen client relationships, and drive growth in a highly competitive market.
Key Responsibilities:
- Lead, mentor, and inspire the Account Management team to achieve excellence in client service and performance.
- Design and oversee annual account strategies aligned with the business objectives, reviewing progress regularly.
- Build and sustain strong relationships with top-tier operators, ensuring satisfaction and long-term collaboration.
- Directly manage select high-value accounts where strategic oversight is required.
- Identify new opportunities and deliver tailored solutions that meet or exceed financial targets.
- Partner with internal teams on promotional initiatives and product launches, ensuring effective go-to-market execution.
- Ensure the team is equipped with knowledge of upcoming products and industry developments to support upselling and cross-selling.
- Collaborate with leadership on forecasting, long-term planning, and market positioning.
- Monitor industry trends and competitor activity to inform strategy and maintain the company’s competitive edge.
- Manage budgets, resource allocation, and recruitment to support sustainable growth.
- Represent the Company at industry events and customer engagements, strengthening our brand presence.
Requirements:
- Proven track record in B2B account management within the digital gaming or related industries.
- Experience leading high-performing teams, with strong sales leadership and coaching skills.
- Strategic thinker with the ability to balance company objectives with client outcomes.
- Deep understanding of digital gaming products, market dynamics, and regulatory frameworks.
- Strong commercial awareness and ability to identify growth opportunities.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to thrive in a fast-paced, evolving environment and deliver results under pressure.
Benefits:
- Competitive salary.
- Strong mentorship and training from an experienced Account Management team.
- Opportunities for career growth and professional development.
- Flexible working arrangements (remote or hybrid options available).
- Dynamic and innovative work environment in a rapidly growing industry.
- Travel opportunities to meet clients and attend global iGaming events.
Join us and take the first step in building a successful career in account management within the exciting and thriving iGaming industry!
